For custom orders, please allow 7-10 business days to prepare and ship your order. For RTS (ready-to-ship) items, please allow 2-3 business days. These are estimates. Any delays will be noted with the product or as an announcement.
Please note that we are closed on holidays and do not ship on the weekends.
Shipping speeds may vary based on your destination. We do daily drop offs and record our packaging process for your convenience. Please reference your tracking numbers for estimated arrival dates.
Shipping will be calculated according to geometric location and product weight. International customers are responsible for import taxes, import fees, currency exchange costs, duties, and any other fees in addition to shipping. If you refuse to accept a delivery at any stage, we will refund you the cost of the product, but not shipping or any additional expenses incurred.
Jaded Creations is not responsible for missing or delayed packages once they have been scanned into the Postal System. We provide Route Shipping Protection for your convenience. For a small fee, your packages will be insured and/or replaced if anything were to happen to it in transit. If you neglect to purchase this protection, you will have to file a claim through the USPS Missing Mail form.